Get in touch

FAQ

Where do your ALVÉA products come from?

Our treatments are designed and manufactured in the EU (European Union), with the greatest care, respecting strict quality standards.

Are your products natural and vegan?

We offer a wide range of vegan products, certified by ECOCERT, guaranteeing that they meet strict standards for organic and natural ingredients, without any components of animal origin.

Does ALVÉA offer cruelty-free cosmetics?

Our commitment to beauty goes beyond aesthetics and incorporates ethical standards and practices. We pride ourselves on our commitment to using only cruelty-free cosmetic ingredients and practices. This means no animal testing is conducted either internally or externally in the development and production of our products or ingredients.

Where can I see the product ingredients?

Once you click on a product you're interested in, you'll be redirected to the product description page. Scroll down to find the full list of ingredients and other important details.

Are your skincare products free of parabens, sulfates, and other similar ingredients?

Yes, our products are free from parabens, mineral oils, silicones, PEGs, chemical UV filters, microplastics, synthetic fragrances, artificial colors, and other questionable ingredients. The only sulfate we use in our products is Sodium Coco-Sulfate (SCS), which is approved by the third-party certification body COSMOS.

Are the fragrances in the products natural?

Yes, we do not use synthetic fragrances. All our fragrance compositions are 100% vegan, carefully selected from natural aromatic substances, and free from phthalates and other synthetic preservatives.

Are the products suitable for all skin types?

Our formulas are suitable for all skin types, even the most sensitive. Each product sheet specifies the target skin type and the associated benefits.

Where do you deliver?

We deliver throughout France and the European Union.

Delivery times may vary depending on the destination (estimate to be seen when ordering).

What are the delivery times and costs?

Express International: 1 to 4 working days

Standard International: 3 to 10 working days

Delivery costs are indicated at the time of ordering.